Vihawk is committed to protecting all our stakeholders personal data.  And with this Privacy Policy, we will inform you on how we apply your personal data when you visit our website, when you contact us, and when you sign up to join our community.

 

If you have any questions which are not answered in this Privacy Policy, or you would like to assert your privacy rights to be informed on the data collected, make corrections or deletions, or make withdrawal of consent, you can contact us at.

Vihawk Tech Solutions

304, Cubix Residency

CBR Krishanveni Estate

Yapral,

Hyderabad, Telanagana

India - 50-0087

Email: info@vihawk.com

 

When you visit our Website

Vihawk is responsible for our website and processing of data related to the same Vihawk works with Partners whose products we market, sell and provide maintenance and support for. Vihawk shares information with our Partners consistent with this Privacy Policy and applicable laws. We also apply the information to provide and improve our products, services, the content of our website, and our advertising activities. This Privacy Policy outlines the personal data we may collect and store, and how we use personal data for these general business purposes.

Personal Data
Vihawk will not collect any personally-identifiable data about you (e.g. your name, address, telephone number, or e-mail address) through our website, unless you have provided it to us voluntarily.

IP-addresses
When you browse on our website you will provide machine readable trails by using your IP-address. Vihawk might use cookies to keep statistics on how many users use our sites and how they use them. We may collect information regarding your activities on our website, including your preferences related to our website. This information is aggregated and used to optimize our website and help us to provide useful information to our visitors. This also makes your visit to our website as convenient and interesting as possible. In addition, we use cookies in connection with forms and orders to save the information entered for more seamless experience. Log reports on accesses to our websites and the use of cookies and web analyses are very important for the purpose of improving our sites, increasing their usability and visitors’ satisfaction. We will not be able to identify you based on your IP-address alone, but if you provide personal data such as your name, your e-mail, or equal contact information, we will be able to combine your IP-address with your personal data.

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When you participate in our events

When you participate in our events (e.g. Smart surveillance events, various Expo's participated, seminars, conferences, and webinars), you need to be aware that Vihawk can photograph and shoot videos, including livestreaming, in public areas during such events, as well as during presentations. VIhawk may use images and video in global and public marketing materials, on social media, in educational products and in publications. Your image and voice may be recorded on audio and/or video. You or others may be able to identify you in the photos and/or recordings, and if you identify yourself by name, such personal data may be included in our produced materials. Photos and/or recordings may be edited, copied, exhibited, published or distributed. 

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When you provide Personal Data

Collection and use of Personal Data
You may be asked to provide personally-identifiable data to Vihawk in order to use our website and the functions we make available for visitors, and for us to respond to your questions or requests. If you sign up for an event, we may also ask for your meal preferences.

How we use your Personal Data
We use personal data to respond to your requests, or contact you via mail, e-mail, or phone to fulfill your request or provide service communications. We will also use personal data to help us develop and improve our website, services, content, advertising, including through auditing and data analysis, statistics, surveys, research purposes, and other lawful processing for our reasonable business purposes. The personal data we request in our contact forms are minimized to the relevant data required for its purpose, but we may ask for your consent to use your data for other purposes such as marketing activities, see our information below under “Consent”. If you agree to receive our products, Vihawk will use your personal data to contact you for marketing similar products.

Sharing Information
From time to time, Vihawk will make certain relevant personal data available to our Partners that work together with us to provide products and services, or that help us with marketing to customers. When you ask to be contacted about a Vihawk product, a Vihawk employee will contact you and/or we may forward your request to our distributor or partners who will contact you and for this purpose, they will receive your personal contact data. 

 

If you chose to participate in competitions or other promotion programs offered by our Partners, we may use the personal data you provide to administer those programs, and we may also provide our Partners with aggregate – but not individual – information about visitors and users of our sites and links to their sites.

 

Vihawk has outsourced certain functions to our service providers and we may share your personal data with our service providers for the specific purpose of their services. These services include information processing, managing and enhancing customer data, providing customer service, assessing your interest in our website and services, and conducting customer research or satisfaction surveys. These service providers are obligated to protect your personal data. 

Consent
We may ask for your consent to allow Vihawk to contact you, or to keep you posted on Vihawk’s latest announcements, or to receive our free newsletter or other marketing activities, online surveys and competitions. We will use your email address and other personal data you provide for these marketing activities and for uses as stated in this Privacy Policy.

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If you do not want to be on our mailing list for one or more marketing activities, you can opt out anytime by updating your preferences from the email or withdraw you consents by contacting us . We will store your personal data while you receive our marketing material.

Terms and Conditions and Policies
From time to time, we may use your personal contact data to send important notices, such as communications about changes to our terms, conditions, and policies. Because this information is important to your interaction with Vihawk, you may not opt out of receiving these communications as long as you have an ongoing contract with Vihawk for delivery of our products or services, or a contract for other long-term purposes.

Information required for other Legitimate Purpose
Vihawk may be required by law, legal process, litigation, and/or requests from public and governmental authorities or court order to disclose your personal data. We may also need to disclose personal data if we determine, it is required to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal data we have collected to the relevant third party.

How we protect your Personal Data 
Vihawk takes precautions, including administrative, technical, and physical measures, to safeguard your personal data against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction. 

Safeguards for transfer of Personal Data
Information including personal data may be transferred or accessed by companies and local offices in Vihawk or shared with our Partners for purposes as described in this Privacy Policy.

Third-Party Sites and Services
Vihawk’s websites, applications, and services may contain links to our Partners’ websites, products, and services. Vihawk’s services may also use or refer to our Partners’ Vihawk related products, services or activities. Information collected by our Partners, when you link to their websites, may include location data or contact details, and is governed by their privacy practices. Vihawk is not responsible for the content of other companies’ websites or for their practices in collecting personal data. When you visit other websites, you should always read the website’s privacy policy and other relevant policies.

Retention Policy
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy or for such longer retention period as required or permitted by law.

Your Access to your Personal Data 
Vihawk encourages users to contact us for any update or query about individual data pertaining to any of our stakeholder. You can contact us at info@vihawk.com.

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Your Rights 
You have the right to be informed of your personal data which Vihawk has stored and processed, and you may at any time require that Vihawk ceases the process activities of your personal data. Please contact us by sending an e-mail to info@vihawk.com.

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Updating our Privacy Policy
Vihawk may update our Privacy Policy from time to time. We recommend that visitors to our website re-visit this Privacy Policy on occasion to learn of new privacy practices or changes to our Privacy Policy. For any material changes in our Privacy Policy, a notice will be posted on our website along with the updated Privacy Policy.

Kind regards,
Vihawk Tech Solutions Pvt Ltd